Privacy Policy

Effective Date: September 2025

At The Caffora, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you visit our website thecaffora.com and purchase our products.

1. Information We Collect

When you interact with our store, we may collect the following information:

Personal Information: Name, email address, phone number, billing/shipping address.
Payment Information: Card details, bank transfer info, or mobile wallet data (processed securely by our payment partners; we do not store full card details).
Account Information: Login credentials if you create an account.
Order Details: Products purchased, order history, preferences.
Technical Information: IP address, browser type, cookies, and usage data.

2. How We Use Your Information

We use your data for purposes such as:

Processing and delivering your orders.
Providing customer support.
Sending order confirmations, invoices, and shipping updates.
Improving our website and services.
Sending promotional offers or newsletters (only if you consent).

3. Sharing of Information

We do not sell or rent your personal information. However, we may share limited data with:

Service Providers: Payment processors, shipping/courier partners, IT support.
Legal Authorities: If required by law or to protect our rights.

4. Cookies and Tracking

We use cookies to improve your shopping experience (e.g., remembering your cart, login, and preferences). You can disable cookies in your browser, but some site features may not work properly.

5. Data Protection

We implement appropriate security measures to protect your personal information. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt out of marketing emails.
Request a copy of the data we hold about you.

7. Third-Party Links

Our website may contain links to third-party sites (such as payment gateways or social media). We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: thecaffora@gmail.com
📞 Phone: +92 3322922540
🏠 Address: Street #1 Clifton Block 8 Karachi, Pakistan